Hiring ( Jio is conducting a placement )

 Jio is conducting a placement drive for KSD's Model College 2023-24 TY batches on Wednesday,7th Feb 2024.


Reporting time 8.30 am

Venue: Auditorium 


Candidates enrolled for the drive are attached below and need to report for the drive without fail.


Company Profile:


Reliance Jio Infocomm Ltd (RJIO) is a telecommunication service provider and mobile network operator which was founded in 2007 and became publically available on 5th September 2016. The company offers products such as sim cards, mobile devices, internet dongles & fiber to the home (FTTH). It also provides services that include online bill payments, plans, voice, internet data, applications and subscription services in prepaid and postpaid format. RJIO also offers value added services such as caller tunes, downloads, entertainment, news and updates, sports, astrology, finance and messaging among others. It serves individuals and business customers across India and international markets. It’s National Headquarter (NHQ) is based out of Mumbai (Ghansoli – Reliance corporate Park (RCP)). The current active customer base for the organisation stands at 40.57 crore out of 114 crore subscribers across the country.


Vision of Jio:

Jio’s vision is to transform India with the power of digital revolution - to connect everyone and everything, everywhere – always at the highest quality and the most affordable price.



Position - NVOC Advisor

Function / Business Area: Customer Service

Job Responsibilities

Manage all customer interactions as rostered within parameters on Email, chat, social media & outcalls

Demonstrate ownership on calls when contacted by customer

Respond to all customers in appropriate tone and language

Offer a solution-based approach for all customer interactions

Educate the customer at every given possible opportunity

Ensure updation of product, system, process and policy knowledge

Adhere to rostered timing, scheduled shifts and activities

Capture customer details and data relevant to the call or service

Resolve customer queries within agreed timelines

Increase, develop and retain customer base through relationship building and service

Follow all contact center policies, procedures, code of conduct and legislative requirements

Skills and Competencies

Basic computer knowledge

English reading and writing

Problem solving skills

Customer focus

Technical orientation

Attention to detail

Service mindset

CTC Bracket

210000 Lacs per annum

Additional Benefits:

COCP – Corporate SIM card – Free usage of call & data till employed.

Group term life insurance – 5 Lacs coverage for employee.

Mobile Phone reimbursement – 5000/-



CLICK HERE TO VIEW  Jio Hiring TY batches  of 2023-24 KSD's Model College   (Responses)